AMY SHELTON PHOTOGRAPHY
Résumé
Amy Shelton
Amy@AmySheltonPhotography.com
Freelance photographer and artist working in the Greater Chicago Area.
Education
Northern Illinois University
 Bachelor of Fine Arts (B.F.A.), Photography, 2012 – 2017
Activities and Societies: Fine Arts House, Conflict & Creativity: The Impact of War on Art Themed Learning Community, Prism (LGBTQA student-run organization), Panchromatic Art Collective, Green Paws Environmental Alliance (Green Paws), Illinois Lakes Management Association NIU Student Subunit
Honors and Awards
Northern Illinois University Centennial Scholarship
Photograph featured on Forbes.com
Experience
Amy Shelton Photography Freelance Photographer
September 2010 - Present
Greater Chicago Area
Though my freelance jobs, I've worked to accurately and beautifully document:
-fine art exhibitions
-live performances
-weddings
-proms
-portraits
-product photography
I've done photo-retouching for adverting campaigns and private businesses and collaborated with musicians to design album artwork and promotional posters.
Gingerella: Eco-Friendly Cleaning Service Cleaner
July 2018 - Present
Chicago, IL
-Cleaning residential houses and apartments
-Handling special requests from clients
-Ensuring organization and cleanliness thought various houses
-Maintaining professional relationships with clients
-Sending clients invoices
-Handling scheduling conflicts
-Notifying clients of any repairs required
Thai Pavilion Manager
May 2017 - August 2018
Dekalb, Illinois
-Supervising FOH Staff
-Handling customer inquiries and complaints
-Interviewing and hiring staff as well as onboarding new employees
-Handling register transactions
-Assisting serving staff
-Promoting the Thai Pavillion culture and values and history of Thai food
-Overseeing and ensuring proper procedures for daily opening and closing
-Processing Invoices
-Generating and updating social media content, restaurant emails, & large catering orders
Northern Illinois University -Research Interviewer
February 2018 - July 2018
DeKalb, IL
-Conducting telephone interviews for the Illinois Department of Public Health Behavioral Risk Factor Surveillance System (BRFSS)
-study Scheduling appointments with residents
-Completing scripted health-related questions
-Recording and Annotating residents' responses
-Documenting and Reporting Coded Responses to the Research Study Team
Starbucks- Barista
June 2016 - October 2016
Bartlett, Illinois
-Promoting the Culture, Values and Mission of Starbucks.
-Maintaining a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
-Following Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
-Anticipating customer and store needs by constantly evaluating environment and customers for cues
-Communicating information to manager so that the team can respond as necessary
-Contributing to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
-Delivering customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs
-Providing quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products
-Maintaining regular and punctual attendance.
-Maintaining a clean and organized workspace so that partners can locate resources and product as needed.
Pita Pete's - Vegan & Vegetarian Restaurant Associate
July 2014 - August 2015
DeKalb, Illinois
-Customer Service -Generating Social Media Content on Instagram and Facebook
-Preparing, Cooking, & Baking -Food Delivery
-Register Transactions -Inventory Coordinator
-Maintaining a Clean and Safe Work Environment
-Making Repairs to Faulty Appliances
Ace Hardware - Associate
May 2011 - August 2013
-Providing Customer Service
-Handling Register Transactions
-Assisting Office Manager
-Filed and Faxed Invoices
-Handling Late Payments
-General Store Maintenance